Privacy policy.

Thank you for shopping / booking at Frenchies Brasserie Noosa Pty Ltd, a company owned by Fitzroy Nominees P/L ATF Norfolk Investments Trust ACN 052 527 956.

Frenchies Brasserie Noosa and related companies are licensed on an month to month basis to use this data in accordance with business activities. Fitzroy Nominees P/L ATF Norfolk Investments Trust ACN 052 527 956 may at any time cancel that licence for use by Frenchies Brasserie Noosa Pty Ltd or any other related company.

Frenchies Brasserie Noosa Pty Ltd is committed to complying with the Privacy Amendment (Private Sector) Act 2000, which commenced in December 2001, and the privacy provisions of all applicable legislation. This privacy policy covers all personal information we hold, that is, information, or an opinion, about an individual, whose identity is apparent, or can be reasonably ascertained, from that information or opinion. This includes information we have collected from people through our partners, over the phone, through our related body corporates and over the Internet.

The policy also covers personal information that we have sourced from third parties.

If you have any questions about this privacy statement, or the content or practices of our website, you can contact Frenchies Brasserie Noosa directly at:

Frenchies Brasserie Noosa Pty Ltd

Shopp 11, 4 Thomas Street, Noosaville QLD 4566 AUSTRALIA

privacy@frenchiesbrasserie.com.au or +61 7 5415 1829

When we collect personal information from an individual, we will ensure that we do so in a fair manner and that we let the individual know where and how to contact our organisation. We will only collect information that is necessary.

We do not collect personal information when you visit our website unless you log on, place an order, register, book a table or contact us, or provide us with feedback. When you place an order / booking you will be asked for the some of or all of the following personal information: your name, date of birth, email, mailing address, delivery address and any special delivery instructions and phone number, booking requirements, dietary requirements.

Information from the checkout / booking widget is provided to our staff so we can book your table and or send you your order. We may also need to provide your details to data maintenance providers.

When you register on our website, we will ask you your name, email, phone number and date of birth and may ask you to nominate a password. From time to time, we advise all our customers of up and coming offers and special promotions. If you do not wish to receive these offers click the unsubscribe link in your next email or call us on +61 7 5415 1829.

When you submit feedback or questions via email, or contact us for information about our website, we will request your name and email. We use this information solely to respond to your enquiries.

When you enter a contest or other promotional feature, we may ask for your name, phone number, address, and email so we can administer the contest and notify winners. We may also require that your name be published in the event that you win a contest. We may ask for other information to enable us to improve our website or to send you special offers.

Our website contains links to other websites frenchiesbrasserie.com.au is not responsible for the privacy practices or the content of other websites.

Personal Information

When you join or book on the Frenchies Brasserie Noosa website we will ask you for your contact details so we can send you information relevant to your enquiries.

The information you have given us will be used to inform you of offers, special releases, events, wine tastings, wine offers from related companies, dinners and other benefits you can enjoy as a result of you being a Member.

When mailing offers, we provide your name and postal details to a mailing house or, on occasion, to a supplier's mailing house. No other information is passed on. The parties using these details are obliged to delete all records immediately after use.

We sometimes employ researchers or consultants to study various aspects of our Member database. It is possible that a researcher may contact or invite you to participate in a focus group aimed at improving our offers and service. Other consultants may employ database-profiling tools – again aimed at improving service and offers for your benefit. The data is studied as part of a 'population' not as individual entries. 

All data is owned by Fitzroy Nominees P/L ATF Norfolk Investments Trust ACN 052 527 956.

Access to Personal Information

Frenchies Brasserie Noosa will provide you access to your personal address records, as stipulated under the relevant Act. However, Frenchies Brasserie and its related body corporates may occasionally need to deny access to information in accordance with the exemptions contained in the Act. To gain access to your personal address information simply contact us on + 61 7 5415 1829. 

We will always provide individuals with a way of 'opt-out' from receiving further offers. We will provide an opt-out opportunity with direct marketing offers in accordance with the legislation. You can even specifically decline a particular form of communication.

Frenchies Brasserie Noosa’s website stores cookies on your computer to aid you in navigating the website and registering.

Should you have any further questions regarding our privacy policy you can phone in to speak with us on + 61 7 5415 1829.